Smart operations for transportation and distribution
Digitized fieldwork for deliveries, customer CRM with complete history, AI agents that report shipment status automatically and route analytics to optimize every trip.
Digitized fieldwork with routes, deliveries and photographic evidence in real time.
Real challenges in logistics that increase delivery costs
Most logistics companies operate with manual processes that lead to late deliveries, uninformed customers and unnecessary operational costs.
Manual shipment tracking
Each package's status is updated by call or message. Customers don't know where their shipment is, the support team receives dozens of calls asking the same thing and drivers waste time reporting each stop by phone.
Inefficient fleet coordination
Routes are assigned without optimization, drivers decide their own path on the fly and there's no visibility into who's available, who's running late or who has capacity for an additional stop. The result: extra miles, wasted fuel and deliveries outside schedule.
Scattered documentation
Bills of lading, delivery receipts, invoices and customs documents are spread between paper, emails and shared folders. Finding a specific receipt to resolve a claim can take hours.
Poor customer communication
Customers don't receive proactive updates about their shipments. When something is delayed, they find out on their own and call angry. Without an automated channel, the support team spends the day answering "where is my package?".
Does your logistics operation rely on calls and paper?
There's a better wayHow Nabú transforms your logistics operation
Digitized deliveries: routes, checklists and photographic evidence from mobile.
Digitized fieldwork for deliveries
Drivers manage their complete route from their phone: see assigned stops, record each delivery with photo and digital signature, report incidents and update status in real time. Zero calls, zero paper, full visibility for headquarters.
- Assigned routes with optimized sequence and integrated navigation
- Digital proof of delivery with photo, signature and timestamp
- Incident reporting from the app (damaged package, wrong address, absent)
- Each delivery status visible in real time for headquarters
Customer profile with shipment history, frequency and service level.
Customer CRM with complete history
Each customer has a profile with their shipment history, frequency, recurring addresses, delivery preferences and service metrics. The sales team can identify high-value customers, detect volume drops and act before losing them.
- Complete shipment history per customer with statuses and times
- Frequent addresses and delivery preferences saved
- Service metrics: punctuality, incidents and satisfaction
- Alerts when a customer reduces their shipment volume
AI agent that reports shipment status via WhatsApp automatically.
AI agents for automatic tracking
An AI agent that sends proactive updates to customers about their shipment status. When a customer asks via WhatsApp "where is my package?", the agent responds instantly with the location, status and estimated delivery time.
- Proactive notifications: picked up, in transit, out for delivery, delivered
- Instant response to tracking inquiries via WhatsApp
- Automatic alerts when a shipment is delayed
- Escalation to customer service when the agent detects a complaint
Operations analytics with delivery metrics, times and route efficiency.
Route and operations analytics
Dashboards showing completed deliveries, average times, incidents by zone, per-driver performance and route efficiency. Data updates in real time and helps identify bottlenecks to optimize operations day by day.
- Deliveries by zone, driver and period with interactive filters
- Average delivery time and route comparison
- Incident rate and most frequent reasons
- Per-driver performance: deliveries, punctuality and satisfaction
Ready to digitize your logistics operation?
I want to see a demoThe modules used by logistics companies on Nabú
Each company activates only the modules it needs. These are the most used in logistics.
Fieldwork
Deliveries & routes
CRM
Customer management
AI Agents
Automatic tracking
Analytics
Operations metrics
ERP
Billing & costs
Tasks
Operational tracking
About Nabú for logistics
It works for both. A company with 5 drivers can use fieldwork and automatic tracking without activating all modules. An operator with hundreds of vehicles can use the full system with advanced analytics, ERP and AI agents. Each company activates only what it needs.
No. The fieldwork app works on any phone with an internet connection. Drivers see their routes, record deliveries with photos and signatures, and report incidents from the same phone they already use. No special devices or additional hardware needed.
Yes. The agent sends proactive notifications via WhatsApp at each status change: picked up, in transit, out for delivery and delivered. If a customer writes asking about their shipment, the agent responds instantly with the location and estimated delivery time, without human intervention.
Yes. The system organizes each route's stops in the most efficient sequence, considering locations, delivery windows and vehicle capacity. Additionally, analytics shows historical time-per-zone data that allows continuous planning improvement.
Each delivery generates a digital receipt with a photo of the delivered package, recipient's signature, GPS coordinates and timestamp. The receipt is linked to the shipment in the system and can be retrieved in seconds, eliminating paperwork and speeding up claim resolution.
Digitize your deliveries with mobile fieldwork, automatic WhatsApp tracking and real-time route analytics.
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